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Seller Rules

These rules are designed to keep Pamulak safe, fair, and reliable for everyone.

Leo avatar
Written by Leo
Updated yesterday

Order Delivery

  1. Timely Fulfillment: Sellers must deliver within the promised timeframe. Occasional mistakes happen, but repeated late or missed deliveries may lead to listings being removed.

  2. Delays or Partial Delivery: If you cannot complete the order on time or only partially fulfill it, you must first get the buyer’s approval. Delivering late or incomplete without agreement may result in a full refund if a dispute is filed.

  3. Marking as Delivered: Only mark an order as “Delivered” once it is fully completed. Prematurely marking it (undelivered or partial) gives the buyer the right to a full refund in case of a dispute.

  4. Timely Fulfillment: Sellers must deliver within the promised timeframe. Occasional mistakes happen, but repeated late or missed deliveries may lead to listings being removed.

  5. Delays or Partial Delivery: If you cannot complete the order on time or only partially fulfill it, you must first get the buyer’s approval. Delivering late or incomplete without agreement may result in a full refund if a dispute is filed.

  6. Marking as Delivered: Only mark an order as “Delivered” once it is fully completed. Prematurely marking it (undelivered or partial) gives the buyer the right to a full refund in case of a dispute

Dispute Resolution

Quick Response: Sellers must respond promptly when a dispute is opened.

  • Accounts/Boosting Orders: Reply within 12 hours with proof or a resolution.

  • Currency/Item Orders: Upload delivery proof within 2 hours. If not provided, the buyer becomes eligible for a refund.

  • Pending Deliveries: Always upload proof immediately after sending items or currency to avoid issues.Quick Response: Sellers must respond promptly when a dispute is opened.

    • Accounts/Boosting Orders: Reply within 12 hours with proof or a resolution.

    • Currency/Item Orders: Upload delivery proof within 2 hours. If not provided, the buyer becomes eligible for a refund.

    • Pending Deliveries: Always upload proof immediately after sending items or currency to avoid issues.

Marketplace Standards

  1. Held Funds: If fraud is detected, Pamulak may hold funds for up to 30 days to cover buyer refunds. Remaining balances can be withdrawn afterward.

  2. No Randomized Listings: Raffles, lotteries, or chance-based offers (e.g., “50% chance to win a rare skin”) are not allowed.

  3. Unique Listings: Copying another seller’s product description word-for-word is not allowed. Each listing should be original, except for standardized offers (e.g., smurf accounts).

  4. Fair Pricing: Listings with fake or unrealistic prices are prohibited.

  5. Correct Categories: Offers must be listed in the correct category and game. Exception: boosting services that result in items can be listed under “Items.”

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